Samwise HR is launching soon

Rotas and time tracking for shops and bakeries

Samwise plans the tills, the shop floor and the bakehouse, shows you while you plan when there isn’t enough rest between a late and an early shift, and records working time with one tap on a phone or at the time clock in the shop.

Launching by January 2027 at the latest. Ask us to keep you posted by 31 January 2027 and become a customer by 31 March 2027, and we’ll set up Samwise with you free of charge.

For these businesses

  • Shops and supermarkets
  • Bakery shops
  • Bakehouses
  • Bakeries
  • Patisseries

What your days look like

  • Locking up at night, opening up in the morning

    A late shift until 9 pm, then an early shift from 6 the next morning: that leaves only nine hours in between. Samwise shows you while you plan, not after it has happened.

  • Part-timers, mini-jobbers, Saturday help

    In retail, many people work just a few hours a week. Samwise keeps an eye on agreed hours and the mini-job earnings limit. If someone drops out, it shows you who can step in and offers the shift to everyone who fits with one click.

  • Early starts in the bakehouse

    If you train young people, Samwise points it out in the rota when a shift starts too early for them. From the age of 16, a 5 am start in the bakehouse or patisserie is possible once you allow it.

  • Clocking in at the shop

    A tablet by the entrance works as a time clock with a personal PIN and keeps working through a short internet outage. Or everyone clocks in with one tap on their own phone. Times from a paper timesheet can be added afterwards, with the scan kept as a record.

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Already set up when you start

Depending on what you choose when you start, Samwise sets up these teams, activities and shifts.

Samwise is in German, so the app shows these names in German. You can rename every one of them.

The preview of the ‘Shops’ template in Samwise: the teams with their activities, each with a tick box to include or leave out, and below them the collapsed list of shift names.
The preview of the ‘Shops’ template in Samwise: whatever is ticked, Samwise sets up.

Shops

5 teams · 7 shifts

Teams and activities

  • CheckoutTill
  • Sales and adviceSales, Information/service
  • StockShelf filling, Deliveries in, Stockroom
  • FreshFresh counter, Bake-off station, Fruit and veg
  • Stocktake
Shifts: Shops
ShiftTimeUsual days
Deliveries05:30–10:00Mon–Sat
Early06:00–14:30Mon–Sat
Middle10:00–18:30Mon–Sat
Late13:30–21:00Mon–Sat
Saturday peak09:00–17:00Sat
Shopping Sunday12:00–18:00Sun
Night restock22:00–05:00Mon–Fri

Bakery and patisserie

6 teams · 6 shifts

Teams and activities

  • BakehouseOven, Dough, Snack prep
  • PatisseriePastry chef
  • Shop counterSales, Till
  • CaféCafé service
  • DeliveryDriver
  • Cleaning
Shifts: Bakery and patisserie
ShiftTimeUsual days
Bakehouse night02:00–10:00Mon–Sat
Patisserie05:00–13:00Mon–Sat
Counter early05:30–13:00Mon–Sat
Counter late12:30–18:30Mon–Sat
Sunday baking (up to 3 h)05:00–08:00Sun
Sunday counter08:00–11:00Sun

The days show when shifts like these usually run. You set your own week in the shift plan.

The rules Samwise checks while you plan

If a shift doesn’t fit these rules, Samwise points it out while you plan. You decide. If an exception applies to your business, for example in an emergency, you can plan differently with a reason.

  • Shops, supermarkets and bakery shops

    Show the rulesHide the rules
    Sundays and public holidays
    only under a legal exception or with a permit
    Rest between two shifts
    at least 11 hours
    Sundays off per year
    at least 15
    Under-18s
    6 am to 8 pm, a working day of up to 10 hours including breaks, then at least 12 hours off, not at weekends or on public holidays, and only until 2 pm on 24 and 31 DecemberExceptions you can switch on:
    • Saturdays, as a rule with two Saturdays a month off
  • Bakehouses and patisseries

    Show the rulesHide the rules
    Sundays and public holidays
    only under a legal exception or with a permit
    Rest between two shifts
    at least 11 hours
    Sundays off per year
    at least 15
    Under-18s
    6 am to 8 pm, a working day of up to 10 hours including breaks, then at least 12 hours off, not at weekends or on public holidays, and only until 2 pm on 24 and 31 DecemberExceptions you can switch on:
    • from age 16, from 5 am
    • Saturdays, as a rule with two Saturdays a month off
  • Where Sunday work needs a legal exception or a permit, Samwise points out every Sunday and public holiday shift. If a legal exception applies to you, for example in the Working Hours Act or a rule of your state, or the authorities have given you a permit, you confirm the shift with that reason. A permit only needs to be entered once.
  • For every Sunday worked, Samwise looks out for a day off in lieu, and it counts how many Sundays a year stay free for each person.
  • Samwise only applies exceptions for under-18s once you switch them on for a team or a shift.
  • When shops and bakeries may open on a Sunday is set by your state’s shop opening law and the Working Hours Act. If a Sunday is allowed, such as a shopping Sunday, you confirm the shift with that reason.
  • If your bakery has a café, Samwise suggests the restaurant rules for the café team when you start. Once you confirm, the shift plan treats that team like a restaurant.
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For every business, Samwise also keeps track of maximum working hours, breaks, maternity protection and the mini-job earnings limit.

See all features
Sources (4)
  • Sections 9, 10, 11(3) and 13 of the German Working Hours Act, Arbeitszeitgesetz; your state’s shop opening law (Sundays and public holidays)
  • Section 5(1) of the Working Hours Act (rest), section 5(2) (hospitality)
  • Section 11(1) of the Working Hours Act (free Sundays)
  • Sections 14, 16, 17 and 18 of the German Youth Employment Protection Act, Jugendarbeitsschutzgesetz; Saturdays section 16(2) no. 2, bakehouse from 5 am section 14(2) no. 4 (under-18s)

Samwise points out these rules. It isn’t legal advice.

Your checklist for getting started

Depending on what you choose, Samwise adds these points as a checklist when you start. Tick them off as you go.

  • Read what your state’s shop opening law says about Sundays and the time off owed for them.required by law
  • Note this year’s shopping Sundays as soon as your local council has set them. As a rule, a shop may only open on those Sundays.required by law
  • Keep a record of Sunday work: who worked which Sunday, for how long, and which day off they get in return.required by law
  • Never put under-18s on the shop rota on a Sunday, and don’t schedule them after 8 pm. From age 16, they may work until 11 pm in shops that run several shifts, except before a vocational school day that starts before 9 am.required by law
  • If 16- and 17-year-olds are to start at 5 am in the bakehouse or patisserie, switch that on in Samwise for the team or the shift.required by law

Night premium for the bakehouse

For staff who regularly work at night, the Working Hours Act requires fair compensation: paid days off or a premium, unless a collective agreement says otherwise. In bakeries, night means 10 pm to 5 am.

Night premium for the bakehouse
Extra payRateStatus
Bakery night compensation, 10 pm to 5 am25%checked

The premium is set up but switched off. Switch it on if you pay the compensation as a premium, and it appears in the import file or the Excel file for your payroll office. The Federal Labour Court generally considers 25% appropriate, and 30% for permanent night work.

  • section 6(5) and section 2(3) of the German Working Hours Act (Arbeitszeitgesetz); Federal Labour Court, judgment of 9 December 2015, 10 AZR 423/14

How you get started.

Five steps until your first week is in place. All you need is your staff list and, for the time clock, a tablet.

  1. Step 1: Choose your industry

    Samwise sets up the teams, activities and shifts you see above. You can rename or remove any of them.

  2. Step 2: Bring over your staff list

    Upload it as an Excel or CSV file. Samwise shows any errors row by row before anything is saved.

  3. Step 3: Invite your team by link

    Everyone gets their own link or QR code and fills in the staff questionnaire on their own phone.

  4. Step 4: Set up a tablet as the time clock

    Open the time clock in the tablet’s browser and print the PINs. That’s all it takes.

  5. Step 5: Plan your first week

    You set up your usual week once, and Samwise drafts every new week from it. As soon as you release the plan, your team sees it on their phones.

With the industry templates, you set up Samwise yourself. If you ask us to keep you posted by 31 January 2027 and become a customer by 31 March 2027, we set it up together with you free of charge.

Home time

Samwise HR is launching soon.

We’d be glad to show you Samwise now, in a free intro call. If you sign up, you’ll hear from us as soon as it launches.

Launching by January 2027 at the latest. Ask us to keep you posted by 31 January 2027 and become a customer by 31 March 2027, and we’ll set up Samwise with you free of charge.

contact@samwisehr.com

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